Orders are dispatched in 10 working days. International deliveries will be made by UPS or Fedex and a tracking code will be provided in the confirmation email once the order has been processed.
Once an order is placed, the shipping address cannot be changed. The above charges are inclusive of all taxes, fuel surcharge and include Customs clearance charges at Canada.
Please note that our shipments are made door-to-door only so we are unable to deliver to a PO Box. The courier will attempt to deliver to your shipping address three times if you are unavailable. They will also get in touch with you on the phone or via e-mail, so please keep a look out for such correspondence.
The following will attract more additional charges:
Note: International shipments sometimes may attract additional duties and taxes that may be levied on an order once it has reached the destination state or country. In all cases, the customer is liable to clear any such additional charges with the courier company in order to release the goods. Unfortunately, we are unable to state the exact amount of such charges at the time an order is placed since charges vary widely between states and countries.
FORCE MAJEURE: Jinas Light shall have no liability to any client/buyer for any failure to deliver goods that have been ordered or in any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control, including, but not limited to acts of god, terrorism, riots, Government lockdowns, Pandemic etc.
